Welcome to the Bint Studio FAQ page. Here, you’ll find everything you need to know about our products, shipping, returns, sizing, and more. If you don’t see your question answered below, feel free to reach out—we’re happy to help!
What payment methods do you accept?
We accept Visa, Mastercard, Apple Pay, and Cash on Delivery (UAE only).
What if I receive the wrong item or a defective product?
We sincerely apologize! Please contact us on same day of receiving your order, and we will arrange for a replacement or refund.
Can I exchange an item for a different size or color?
Yes! If your size doesn’t fit or you prefer another color, we offer easy exchanges based on availability.
Do you offer refunds?
Yes, we issue refunds once we receive and inspect the returned item. Refunds are processed to the original payment method within 3 days.
How do I initiate a return or exchange?
Simply contact us at bintstudiopro@gmail.com or call us on +971 58 548 7144 and we’ll guide you through the process.
Are your products sustainable?
We are committed to sustainability and use eco-friendly packaging and ethically sourced fabrics whenever possible.
What materials do you use?
We use premium, breathable fabrics, including cotton, linen, and performance blends, ensuring comfort and durability.
What are your customer service hours?
Our support team is available 09 AM – 06 PM, Monday to Saturday.
Do you collaborate with influencers or accept wholesale inquiries?
Yes! If you're interested in collaborations or wholesale, email us at for more details.